Althea supports refunding payments back to the original payer. You can refund the full amount, or a partial amount up to the original payment amount.
To refund a payment, find the original invoice in your list of Invoices, and click the kebab menu on the right to find the Refund option.
This will open a modal that allows you to refund all or a partial amount to be refunded back to the payer. The refund will transfer funds from your account, back to the original payment method on the payment.
After authorizing the refund, it usually takes between 1-3 business days for the money to show up in the recipient's account.
A given invoice can be refunded more than once, but the total amount of all refunds for a given invoice cannot exceed the total amount of the Invoice.