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Logging In and Getting Started

How every Althea user signs in and finds their way around.

Written by Andrew Conley

Important links


Logging in

We use a 6-digit code sent to your email instead of a password. There are two reasons:

  1. It's safer and more secure. Privacy and security are at the forefront of what we think about.

  2. You don't need to remember another password.

As long as you keep using Althea, you'll stay signed in — we extend your session a little each time you come back. If you don't sign in for about a week, we'll ask you to sign in again. You can always sign yourself out manually by clicking Log out.

Step-by-step

  1. Go to app.withalthea.com. (Clients should go to be.withalthea.com instead.)

  2. Enter your email address and click Continue.

  3. Check your inbox for an email from Althea <[email protected]> with the subject "Your Althea verification code." It contains a 6-digit code.

  4. Enter the 6-digit code on the login page and click Verify.

  5. You're in. If this is your first time signing in, an account is created for you automatically.

The code is valid for 15 minutes. If it expires or doesn't arrive, you can request a new one after a short cooldown — see the Login Troubleshooting article for help.


Getting started (for facilitators)

If this is your first time using Althea, we recommend creating a test client (using an email address you own) and walking through the workflows end-to-end. As your test client completes surveys, you'll see the report results populate in the system — it's the fastest way to build a feel for the tool.

If you work with a licensed healing center or service center, you'll need the administrator on that account to invite you to join the team. Once you're associated with a center, you can assign a session to that center and see all the state-required forms.


Need help learning the system?

  1. Browse the full knowledge base at support.withalthea.com — it's the best place to start for how-to articles.

  2. Watch our overview demo — the app walkthrough begins at 15:34.

  3. Learn more about Althea at withalthea.com.

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