Some centers need every client payment to land in the center's account. A center administrator can extend the center's payment accounts to its facilitators from the Payments page.
What it does
When the setting is on, every active facilitator at your center can create invoices that are paid into any of the center's payment accounts.
Money goes to the center. Payments on these invoices land in the center's payment account.
Clients see the center. The invoice email, pay page, and receipt say the invoice is from your center, so they know who they are paying.
Facilitators see only their own. A facilitator can see and manage the invoices they created. They cannot see invoices created by other facilitators or by administrators at your center.
Administrators see everything. Every invoice on the center's accounts appears on your Payments page.
Marketplace bookings too. A facilitator with a marketplace profile can choose the center's account when they accept a booking. See What this means for marketplace bookings below.
Who can turn it on
Center administrators. It applies to every active facilitator at the center; there is no per-facilitator or per-account version.
Turning it on
Open your center's Payments page.
At the top, find Extend payment accounts to facilitators and click Turn on.
Read the confirmation and click Turn on.
The row now shows an On chip. Facilitators get access immediately; there is nothing for them to accept or set up. Anyone you add as a facilitator later gets access the moment they join.
What administrators see
Your Payments page lists every invoice on the center's accounts, whoever created it. Two columns tell them apart:
Account is the payment account receiving the money. If your center has more than one, the selector in the page header scopes the page to one.
Billed by is the person who raised the invoice: a facilitator billing through the extension, or an administrator.
You receive the usual invoice created email for every invoice on your accounts, including ones facilitators create; it names who billed it. Payment-received and refund emails go to you and to the facilitator who billed it.
You can edit, send, cancel, refund, and record payments on any invoice on your accounts, including facilitators' invoices.
What this means for marketplace bookings
If a facilitator at your center has a marketplace profile, extending your accounts also lets their bookings route to your center's account:
If the facilitator has no payment account of their own, the center's account is used for their bookings automatically. Their accept confirmation shows the payee before they commit.
If they have their own account as well, the accept dialog asks them which account should receive the booking.
This only applies to marketplace profiles and listings that the facilitator owns. Any listings that your center owns, or your own center's profile, all still route payments only to you.
The seeker's payment is split as usual: Althea's platform fee to Althea, the remainder to the chosen account. Marketplace invoices appear on your Payments page like any other; the description reads "Booking with … for …" and Billed by names the facilitator.
Turning it off
Open your center's Payments page.
Click Turn off next to Extend payment accounts to facilitators.
Read the confirmation and click Turn off.
This takes effect immediately for every facilitator at the center:
Existing invoices are not changed. Outstanding ones can still be paid, and payments still go to the center's account.
Facilitators keep read-only access to the invoices they created. They can no longer send, edit, cancel, or refund them. Administrators still can.
New marketplace bookings no longer offer the center's account. Bookings already accepted are paid where they were routed.
The same happens for an individual facilitator when you remove them from the center or change their role to administrator only.
Note: Turning the setting off or removing a facilitator does not cancel or refund anything. If an outstanding invoice should not be paid, cancel or refund it from your Payments page.
Things to know
Recurring invoices are not covered. Facilitators can only set up recurring invoices against an account they own.
Facilitators cannot invoice on another facilitator's behalf; each invoice is attributed to the person who created it.
The extension covers every payment account your center owns. If you add a second account, it is extended too.
Payment enablement, business verification, and payouts are unchanged: money still settles into your center's account the same way. See Creating and Managing Invoices for how payments and settlement work.
For the facilitator's side of this, see Billing Through a Center's Payment Account.